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July 2018

STOP! Don’t Answer; LISTEN!

July 27, 2018
Communications
An Introduction to the L.U.R.E.©Listening Technique One of the most difficult things to do is to effectively listen to a coworker, customer, subordinate or supervisor prior to formulating an answer. We tend to jump to an answer as soon as we hear something we recognize as believe is leading to the right solution. And this is not exclusively a business…
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