Leaders at every experience level struggle with feeling overwhelmed. They are balancing the workload of their projects/tasks and the time they have to spend with their people. It’s a tough balancing act. Whether it is a new project or a large company initiative, leaders get trapped into focusing on completing the project or task, and forget key points to help balance…
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Have you ever said this to yourself or someone else? “I don’t know how to get my team concerned with the right metrics. It always seems they have excuses when their numbers aren’t where they should be.” As managers, our performance is always measured based on our team’s performance. This implies you're measuring something to determine performance success, whether it’s…
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An Introduction to the L.U.R.E.©Listening Technique One of the most difficult things to do is to effectively listen to a coworker, customer, subordinate or supervisor prior to formulating an answer. We tend to jump to an answer as soon as we hear something we recognize as believe is leading to the right solution. And this is not exclusively a business…
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Five years ago I was hosting a session of over 100 HR professionals at a user conference on the topic of managing millennials. I was totally surprised by the anger and frustration they had for this generation. Why? Simon Sinek in an interview described the problem with millennials, saying they are tough to manage, entitled, lack focus and lazy. Talking…
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