Whether you are a first-time manager or have been managing people for a very long time, there is only one question that is an absolute to ask: "How can I help?" This may not make sense when you are measured by the performance of your team. You’re likely thinking, “Why wouldn’t the question be about their performance or workload?” For…

Sometimes the best performing employees can become disconnected or disengaged with the organization. This most commonly happens after major changes or a series of small changes. Here are five steps I’ve used successfully to get them re-engaged. 5 Steps to Re-engaging a Good Performer Step 1:Find out why they are disengaged. As a leader we cannot make assumptions about why…

Have you ever said this to yourself or someone else? “I don’t know how to get my team concerned with the right metrics. It always seems they have excuses when their numbers aren’t where they should be.” As managers, our performance is always measured based on our team’s performance. This implies you're measuring something to determine performance success, whether it’s…

As leaders, we expect our employees to have the same work ethic and drive as we do. The problem is: That is not reality. So, then, how do you create an environment that engages every team member? The short answer: It’s up to you! Leaders must create an environment where employees get engaged, and not simply expect them to engage…